Tracy has been delivering professional strata management services since 2013, supporting predominantly residential owners corporations with a hands-on, highly accessible approach.
With a strong property and hospitality background, she combines legislative expertise, proactive problem-solving and genuine local presence to ensure owners feel informed, supported and confident in their property management.
My focus is on communication, strong legislative knowledge and addressing issues early so our clients avoid bigger problems down the track
Before joining MBCM in 2013, Tracy built an extensive career across hotels, strata-managed properties and large organisations including Mirvac and Youth Hostels Australia.
Tracy’s background spans property operations, maintenance coordination and facility management, giving her strong technical knowledge alongside exceptional customer service skills.
Tracy manages predominantly residential properties ranging from three to 50 lots. She is known for her clear communication, strong legislative knowledge and proactive guidance, particularly around compliance, insurance disclosure and complex matters such as cladding rectification. This assists committees address issues early to avoid long-term risk.
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For building-related emergencies affecting your unit or common property, you can contact our emergency maintenance on 1300 726 842. We are on behalf of the Owners Corporation, not individual lot owners.
Please note that The Scotia Group acts on behalf of the Owners Corporation, not individual lot owners. If the issue is private or not an insurance claim, you will be liable for the costs, with a minimum callout fee of $500.
By engaging The Scotia Group, you agree to these terms. All invoices will be sent to the Owners Corporation, and if the matter is later deemed private, reimbursement will be sought from the lot owner.
This service is for building emergencies only and The Scotia Group will ask you some qualifying questions prior to attendance.
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