Who are the best strata managers in Heidelberg?

Matthew Bourke

Director

Matthew Bourke, Director of MBCM Strata Specialists Heidelberg, is a senior strata manager with a focus on accessibility, tailored service and trusted local relationships.  

With decades of experience in both residential and commercial blocks, Matthew and his team prioritise responsiveness, integrity and pragmatic solutions for every owners corporation they serve. 

Matthew Bourke - Heidelberg

When you deal with us, you’re going to get a human being who genuinely cares about your property and wants to help you work through any issues.

CLIENT-FOCUSED MANAGEMENT FOR EVERY OWNERS CORPORATION

Matthew’s experience in the strata industry began in 2006, working in his father’s strata management business while studying. He purchased his first MBCM Strata Management branch in 2012 and has grown to manage multiple branches including the MBCM Heidelberg branch.  

His background in finance and business, combined with over 20 years of hands-on strata and body corporate experience, ensures Matthew delivers effective, personalised and client-focused management. 

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LOCAL DEDICATION & RESPONSIVE PROPERTY VISITS

Matthew manages a varied portfolio, from small townhouse blocks to large apartment and mixed-use developments. He emphasises proactive and responsive property visits, strong relationships with local tradespeople and a deep understanding of municipal processes.  

His team tailor services to suit each client and suburb, ensuring high-quality, personalised support for owners and residents.

WHAT ATTRIBUTES DO YOUR CLIENTS VALUE?

  • Care: We put ourselves in an owner’s position and really understand what they are going through. We are personable and owners know that when they send us an email or call us, they’re getting a human being at the other end of the line, who really wants to help. 
  • Empathy: You need to be able to put yourself in an owner’s position and understand what they’re going through. We are personable and empathise, because as much as we manage property, we really manage people.
  • Education: We make sure we are up-to-date with the latest legislative changes, latest case laws, knowing what VCAT are allowing and not allowing so that we can provide relevant and valid information to our owner corporations.

SUBURBS MANAGED

QUALIFICATIONS

AWARDS

TESTIMONIALS

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The Industry's leading owners corporation management group.

We’re a dedicated network of local experts across Victoria focused on helping strata communities thrive through transparent, proactive management. You’ll receive the personal care of a branch owner who is part of your community, supported by the professional excellence and innovative systems of an industry leader.   

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AFTER HOURS EMERGENCY DETAILS

For building-related emergencies affecting your unit or common property, you can contact our emergency make-safe provider, The Scotia Group, directly on 03 9068 4501. 

Please note that The Scotia Group acts on behalf of the Owners Corporation, not individual lot owners. If the issue is private or not an insurance claim, you will be liable for the costs, with a minimum callout fee of $500. By engaging The Scotia Group, you agree to these terms.   

All invoices will be sent to the Owners Corporation, and if the matter is later deemed private, reimbursement will be sought from the lot owner. This service is for building emergencies only and The Scotia Group will ask you some qualifying questions prior to attendance.

Frequently Asked Questions (FAQs)

Can you help with maintenance and repairs?

Yes, we can. As strata managers we coordinate maintenance, obtain quotes, and liaise with trades. They also help the committee manage budgets, prioritise works and keep track of what’s been completed. 

Yes, we can. As strata managers we assist with insurance administration, renewal co-ordination, and claims support. They also help the committee understand risk exposures and assess what’s needed and available to keep your owners corporation cover relevant and current.  

Yes, we can. Budgeting and levy administration are core parts of what we, as strata managers do. This includes preparing budgets, issuing notices, and helping the committee plan for future capital works. 

Yes, we can. Strata managers guide communication and support the committee in handling disputes according to legislative requirements. At no time should the Strata Manager take on the role of a personal advocate for any one owner but rather help the scheme follow the correct steps consistently, professionally and fairly. 

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