Who are the best strata managers in Reservoir?

Gary Howell

Director

Gary Howell, Director of MBCM Strata Management Reservoir, brings a breadth of experience covering governance, asset management, and stakeholder engagement from senior roles held in infrastructure and government.  

With a focus on clear communication, responsiveness and practical advice, Gary supports owners corporations with proactive management, considered guidance, and solutions that help enhance and protect their property’s value.

Being local and supported by strong systems enables me to be responsive and focused on improving and protecting the value of my clients’ properties.” 

SPECIALISING IN COMPLIANCE, GOVERNANCE & STAKEHOLDER MANAGEMENT

Gary held senior leadership roles with Melbourne Water, local government and the Murray-Darling Basin, specialising in asset management, infrastructure planning and complex project delivery before joining the strata management industry. 

He became owner-director of MBCM Reservoir in 2022, applying his knowledge in governance, compliance and stakeholder management to help owners corporations navigate responsibilities and make confident decisions.

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SUPPORTING COMMUNITY NEEDS USING LOCAL KNOWLEDGE

With strong local insights from his work with Darebin City Council, Gary understands the area’s rapid growth and diverse community. He focuses on clear communication, prompt responses and practical guidance to help committees manage their properties effectively. 

He manages primarily small to medium residential owners corporations across Reservoir, typically townhouses and boutique apartment buildings. 

WHAT ATTRIBUTES DO YOUR CLIENTS VALUE?

  • Practical Communication: I provide clear, practical advice so committees really understand their obligations. Communication is really important in this highly regulated environment.  
  • Responsive Approach: I’m accessible to my clients, and my aim is to respond to queries promptly within a day. I also attend all annual general meetings and personally manage the more complex issues.  
  • Conflict Management: Many strata issues involve differing expectations. I’m able to diligently work with the people involved, understanding the issues, and guiding the discussions towards practical and workable outcomes.

SUBURBS MANAGED

QUALIFICATIONS

TESTIMONIALS

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The Industry's leading owners corporation management group.

We’re a dedicated network of local experts across Victoria focused on helping strata communities thrive through transparent, proactive management. You’ll receive the personal care of a branch owner who is part of your community, supported by the professional excellence and innovative systems of an industry leader.  

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AFTER HOURS EMERGENCY DETAILS

For building-related emergencies affecting your unit or common property, you can contact our emergency maintenance on 1300 726 842. We are on behalf of the Owners Corporation, not individual lot owners.

Please note that The Scotia Group acts on behalf of the Owners Corporation, not individual lot owners. If the issue is private or not an insurance claim, you will be liable for the costs, with a minimum callout fee of $500.

By engaging The Scotia Group, you agree to these terms. All invoices will be sent to the Owners Corporation, and if the matter is later deemed private, reimbursement will be sought from the lot owner.

This service is for building emergencies only and The Scotia Group will ask you some qualifying questions prior to attendance.

Frequently Asked Questions (FAQs)

How do I know if our strata scheme needs a professional strata manager? 

If your committee is struggling to keep up with administration, compliance, repairs or owner communication, professional support can make a big difference. This is helpful for both smaller properties and larger owners corporations, especially when volunteers have limited time or there is no committee appointed.  

Yes.  It helps the strata manager understand council requirements, local trades, and property conditions.  It also makes site attendance and communication much easier.  

Yes, we can.  Many owners corporations move to professional management when administration becomes too complicated and burdensome.  This reduces pressure on committee members and helps create more structure around meetings, records, finances and compliance. 

Ask about their service inclusions, fees, and how maintenance is handled. It’s also worth asking who your day-to-day contact will be and how the handover works. 

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