Tracy Kuiper, Director of MBCM Strata Specialists Brunswick has been delivering professional strata management services since 2013, supporting predominantly residential owners corporations with a hands-on, highly accessible approach.
With a strong property and hospitality background, she combines legislative expertise, proactive problem-solving and genuine local presence to ensure owners feel informed, supported and confident in their property management.
Communication, strong legislative knowledge and addressing issues early are my areas of focus, enabling our clients avoid bigger problems down the track.
Before joining MBCM Strata Specialists, Tracy built an extensive career across hotels, strata-managed properties and large organisations including Mirvac and Youth Hostels Australia.
Tracy’s background spans property operations, maintenance coordination and facility management, giving her strong technical knowledge alongside exceptional customer service skills.
Tracy manages predominantly residential properties ranging from three to 50 lots. She is known for her clear communication, strong legislative knowledge and proactive guidance, particularly around compliance, insurance disclosure and complex matters such as cladding rectification.
Tracy’s expertise and knowledge in legislation and compliance, assists committees address issues early to avoid long-term risk.
We’re a dedicated network of local experts across Victoria focused on helping strata communities thrive through transparent, proactive management. You’ll receive the personal care of a branch owner who is part of your community, supported by the professional excellence and innovative systems of an industry leader.
For building-related emergencies affecting your unit or common property, you can contact our emergency make-safe provider, The Scotia Group, directly on 03 9068 4537.
Please note that The Scotia Group acts on behalf of the Owners Corporation, not individual lot owners. If the issue is private or not an insurance claim, you will be liable for the costs, with a minimum callout fee of $500. By engaging The Scotia Group, you agree to these terms.
All invoices will be sent to the Owners Corporation, and if the matter is later deemed private, reimbursement will be sought from the lot owner. This service is for building emergencies only and The Scotia Group will ask you some qualifying questions prior to attendance.
If your committee is struggling to keep up with administration, compliance, repairs or owner communication, professional support can make a big difference. This is helpful for both smaller properties and larger owners corporations, especially when volunteers have limited time or there is no committee appointed.
Yes, we can. Many owners corporations move to professional management when administration becomes too complicated and burdensome. This reduces pressure on committee members and helps create more structure around meetings, records, finances and compliance.
Changing strata managers usually involves reviewing your current agreement, passing a resolution at a meeting and giving the required notice to the current manager. This is then followed by a transition process that transfers records, financial information and key documents to the new manager. We can help you with this transition to ensure minimal disruption for your owners corporation.
Look for experience, responsiveness, and local knowledge. Committees value clear communication, transparent processes, and a manager who truly understands their property type and needs.
