Lauren Greensmith, Director at MBCM Strata Specialists Geelong is a proactive and hands-on strata manager. She looks after a diverse portfolio of owner-occupied and small-to-medium properties, ensuring each is supported with practical, tailored solutions.
Her focus on clear communication, strong local knowledge and attention to detail enables her to deliver effective and responsive strata management services across the Geelong, Surf Coast, and Bellarine communities.
Clients choose me because I genuinely prioritise their interests and treat every property like it matters, whilst offering proactive, hands-on strata management.
Lauren joined MBCM Strata Specialists in 2018, brings her years of experience from property-related and client-centric roles that strengthened her skills in communication, organisation and problem-solving.
Her practical understanding of real-world property issues and owners needs, allows her to provide advice and management solutions that balance efficiency with personal attention. Lauren is committed to building long-term relationships and ensuring properties are well-managed and owners feel supported.
The portfolio managed by Lauren ranges from small owners’ corporations of four lots up to larger developments of 50 lots, focusing on small-to-medium blocks where her expertise can make the most impact.
Lauren adapts her communication and management style to suit the unique needs of each community, ensuring that owners understand their responsibilities while feeling confident in her proactive and hands-on approach. Her local knowledge and responsiveness provide a tangible advantage to her clients.
We’re a dedicated network of local experts across Victoria focused on helping strata communities thrive through transparent, proactive management. You’ll receive the personal care of a branch owner who is part of your community, supported by the professional excellence and innovative systems of an industry leader.
For building-related emergencies affecting your unit or common property, you can contact our emergency maintenance on 1300 726 842. We are on behalf of the Owners Corporation, not individual lot owners.
Please note that The Scotia Group acts on behalf of the Owners Corporation, not individual lot owners. If the issue is private or not an insurance claim, you will be liable for the costs, with a minimum callout fee of $500.
By engaging The Scotia Group, you agree to these terms. All invoices will be sent to the Owners Corporation, and if the matter is later deemed private, reimbursement will be sought from the lot owner.
This service is for building emergencies only and The Scotia Group will ask you some qualifying questions prior to attendance.
Fees are tailored to the size and complexity of your property. A residential block will need different support to a mixed-use or commercial development. Fee structures also vary. Some properties opt for an all-inclusive fixed fee, while others choose a lower base fee with additional charges applied only when extra services are required.
Strata management services typically include managing administration, facilitating meetings, overseeing insurance, coordinating common property repairs and maintenance, financial management, including setting budgets, levy administration and record keeping. Managers also progress the management of complaints, guide legislative compliance and offer advice to help the owners corporations meet the broader needs of their building and community. The exact scope can be tailored to what your owners corporation needs and is reflected in the management agreement.
A strata manager helps an owners corporation handle the day-to-day administration of the common property. This includes everything from meetings, records, budgets, compliance, insurance and maintenance coordination. They also provide support and advice so the owners corporation can run more smoothly.
Changing strata managers usually involves reviewing your current agreement, passing a resolution at a meeting and giving the required notice to the current manager. This is then followed by a transition process that transfers records, financial information and key documents to the new manager. We can help you with this transition to ensure minimal disruption for your owners corporation.