Susie and Matt Smith, Directors of MBCM Strata Specialists Ski Fields bring more than a decade of strata management experience to their communities. As hands-on business owners, they provide a responsive, personalised service and strong communication for every property they manage.
Their practical approach and ability to build strong client relationships ensure owners corporations feel supported and confident their properties are well managed.
Our goal is simple: to make strata management easy and give our clients confidence that their properties are in good hands.
Susie and Matt both come from strong customer service backgrounds, beginning their careers in hospitality before moving into industries including insurance, construction, airlines and financial management.
They purchased their first MBCM Strata Specialists branch in 2014 and expanded their portfolio soon after to include Ski Fields. Their diverse professional experience, combined with business ownership, allows them to deliver people-focused and practical strata management services.
Their portfolio includes a mix of residential, commercial and industrial properties across Falls Creek, Mount Buller and surrounding Victorian Ski Fields areas.
Their Ski Fields portfolio includes unique properties both above and below the snowline. Understanding the seasonal demands and regulatory requirements of alpine properties allows them to provide specialised management and responsive support.
We’re a dedicated network of local experts across Victoria focused on helping strata communities thrive through transparent, proactive management. You’ll receive the personal care of a branch owner who is part of your community, supported by the professional excellence and innovative systems of an industry leader.
For building-related emergencies affecting your unit or common property, you can contact our emergency make-safe provider, The Scotia Group, directly on 03 9068 4536.
Please note that The Scotia Group acts on behalf of the Owners Corporation, not individual lot owners. If the issue is private or not an insurance claim, you will be liable for the costs, with a minimum callout fee of $500. By engaging The Scotia Group, you agree to these terms.
All invoices will be sent to the Owners Corporation, and if the matter is later deemed private, reimbursement will be sought from the lot owner. This service is for building emergencies only and The Scotia Group will ask you some qualifying questions prior to attendance.
Yes, we can. As strata managers we coordinate maintenance, obtain quotes, and liaise with trades. They also help the committee manage budgets, prioritise works and keep track of what’s been completed.
Yes, we can. Budgeting and levy administration are core parts of what we, as strata managers do. This includes preparing budgets, issuing notices, and helping the committee plan for future capital works.
The Strata Manager helps the Owners Corporation give due consideration to a lot owner facing financial difficulties and, follow the proper process for recovery of arrears when necessary. Having a consistent process protects the scheme’s cash flow and financial stability.
Yes. Compliance support is a major reason strata schemes appoint a strata manager. Professional Strata Managers remain up to date with the continually evolving legislation to help you stay on top of legal obligations, insurance requirements, and operational responsibilities.
