Who are the best strata managers in Coburg?

Mardi Hill

Director

As senior strata manager and owner operator with over 15 years’ experience, Mardi Hills brings a hands-on, people-first approach to strata management for MBCM Strata Specialists Coburg branch. Based locally, she is highly responsive and quick to attend sites when issues arise, ensuring efficient and realistic outcomes.

Her background in health and small business gives her a strong ability to understand people, navigate complex situations and support owners through educated and collaborative decision-making.

By truly listening and understanding each owner’s perspective, I help guide practical, informed decisions that work for the whole community.

PEOPLE FIRST WITH LOCAL INDUSTRY EXPERTISE

Mardi began her career in Chinese medicine and myotherapy, running her own local business and working closely within the community. She joined MBCM Strata Specialists in 2010, bringing with her a deep understanding of people, communication and care.

Over the past 15 years, Mardi has built strong relationships and developed substantial expertise managing a wide range of strata properties in Coburg, Coburg North and surrounding areas including Fawkner and Moreland, adapting to the evolving legal and compliance landscape of the industry.

CONNECT WITH US

03 9372 8949
1300 726 842 (emergency)
info@coburg.mbcm.com.au
Suite 3, 48 Edgewater Boulevard, Maribyrnong VIC 3032
PO Box 296, Keilor VIC 3036
REQUEST MANAGEMENT PROPOSAL
COMMUNITY HUB LOGIN

💬 GOOGLE RATING

💬 FOLLOW US

       Google rating 
  5.0

STAKEHOLDER UNDERSTANDING DRIVES THE BEST OUTCOMES

Mardi manages a diverse portfolio, from small townhouse blocks to large estates, high-rise buildings and mixed-use developments. Known for her thoughtful and solutions-focused approach, she works closely with owners, contractors and specialists to provide clear guidance and well-explained options.

Her focus is on taking the time to listen, understand individual perspectives and guide owners toward decisions that deliver better outcomes for their property and the strata community. Mardi is highly invested in her client’s success.

WHAT ATTRIBUTES DO YOUR CLIENTS VALUE?

Connection with clients: Listening is really important to me. I ensure that I pick up the phone, meet with clients online or in person to create a connection with clients and really understand what they are going through and what they need.
Empathy and understanding: Supporting clients and understanding, from their point of view, what they are going through helps us deliver solutions confidently and ensures the client is happy with the outcomes achieved. 
Being practical and collaborative: It’s my job to gather the information needed to resolve issues so that clients can make an informed decision, understand compliance obligations and create the best outcome.

SUBURBS MANAGED

QUALIFICATIONS

Ongoing Professional Development in Legislative and Regulatory Requirements through Strata Community Association (SCA)
Over 15 years of strata management experience
Bachelor of Health Science, Traditional Chinese Medicine and Acupuncture (Honors), Victoria University - 2001
Advanced Diploma of Myotherapy - Victoria University - 2001

AWARDS

TESTIMONIALS

“MBCM have been very proactive in getting problems solved within our building very quickly. Since we have had them on board our building has been painted inside, new brighter cheaper lighting put in place, cleaning contractors of good quality and reliability engaged. Our go to woman Andrea is always there for you and with her extensive Knowledge has given good sensible advice. MBCM are also very helpful and encouraging in our gardening and outdoor maintenance program, which helps our building look great.”

John

MBCM Coburg

“Our block of units recently changed to MBCM. Craig and Tracy made the transition very easy from our end. They have always been professional, easy to contact and made it super easy to understand the process. I look forward to working with them moving forward.”

Rachelle

MBCM Fawkner

The Industry's leading owners corporation management group.

We’re a dedicated network of local experts across Victoria focused on helping strata communities thrive through transparent, proactive management. You’ll receive the personal care of a branch owner who is part of your community, supported by the professional excellence and innovative systems of an industry leader. 

Enquire now

First name

Last name

Email address

Phone number

State

Postcode

Comments

AFTER HOURS EMERGENCY DETAILS

For building-related emergencies affecting your unit or common property, you can contact our emergency make-safe provider, The Scotia Group, directly on 1300 726 842.

Please note that The Scotia Group acts on behalf of the Owners Corporation, not individual lot owners. If the issue is private or not an insurance claim, you will be liable for the costs, with a minimum callout fee of $500. By engaging The Scotia Group, you agree to these terms.  

All invoices will be sent to the Owners Corporation, and if the matter is later deemed private, reimbursement will be sought from the lot owner. This service is for building emergencies only and The Scotia Group will ask you some qualifying questions prior to attendance. 

Frequently Asked Questions (FAQs)

What documents do you keep for the strata scheme?

We maintain records like meeting minutes, financial reports and insurance details, as well as repairs and maintenance information and the owners corporation register. Keeping these organised, supports better decision-making, accurate and compliant retention of your Owners Corporation history.

Can you help if our owners corporation (body corporate) is self-managed now?  

Yes, we can.  Many owners corporations move to professional management when administration becomes too complicated and burdensome.  This reduces pressure on committee members and helps create more structure around meetings, records, finances and compliance. 

Can you help owners corporations plan for capital works?

Yes, we can. We provide guidance to owners corporations when planning for future repairs and larger expenses. Supporting the establishment of maintenance plans and funds and their ongoing monitoring and implementation. This helps you proactively prepare financially and reduces the likelihood of funding unexpected out of pocket costs at the time an emergency may arise.

Can you help improve communication with residents?

Yes, we can. Clear communication is a key part of a great strata manager. Streamlining notices, meeting information, updates and day-to-day correspondence keeps owners and residents are better informed about what is happening in the property.