Who are the best strata managers in Shepparton?

Amelia & Emma Glazebrook

Directors

Amelia and Emma, Directors of MBCM Strata Specialists Shepparton offer a wealth of strata management experience spanning more than three decades. Having worked in strata across the UK, New Zealand and Australia, they bring deep industry knowledge and a highly personalised service approach to their regional communities.  

Their diverse portfolio ranges from small residential developments to large master-planned communities. They have a strong local presence, a personalised service model and a dedicated team. 

Amelia and Emma Glazebrook - Shepparton

Building strong relationships and helping create well-managed communities where people feel confident their property is being professionally cared for is our key focus. 

SUPPORTING POSITIVE COMMUNITY RESULTS

With enormous experience working in strata management across three countries, Amelia and Emma bring valuable international knowledge and local practical expertise to their roles. Their careers have spanned a broad range of property types and regulatory environments, making them trusted as experts in their chosen field. 

Based in regional Victoria, they are committed to providing responsive, personalised support to local owners corporations. They love servicing the community where they work. Their local presence and expertise provides a strong understanding of strata governance, legislation and community management.

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BUILDING STRONG LOCAL RELATIONSHIPS

Amelia and Emma manage a varied portfolio including small residential properties, lifestyle developments and larger master-planned communities. They are known for their hands-on, service-focused approach, working closely with owners corporations’ committees and residents to maintain efficient, compliant and harmonious communities. 

Their exemplary attention to detail, clear communication and collaborative working style help ensure issues are resolved efficiently and properties are well looked after. 

WHAT ATTRIBUTES DO YOUR CLIENTS VALUE?

  • Attention to detail: Legislative requirements can be quite stringent and it’s important to stay up-to-date with changes that influence strata management. We approach this with a high level of attention to detail and use excellent systems to ensure nothing falls through the cracks, and owners corporation clients are protected.  
  • Personalised customer service: Strata management can be difficult to understand so we take the time to explain it in a simplified way and build personal connections with our clients. We know all our clients, owners committees and trades, so when you’re dealing with us it’s personal. 
  • Combined 35 years of experience: The depth and breadth of our experience is a real asset in supporting our team and our clients. We listen to our clients, and work with them to get a result that services their needs and complies with legislation.

SUBURBS MANAGED

QUALIFICATIONS

AWARDS

TESTIMONIALS

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The Industry's leading owners corporation management group.

We’re a dedicated network of local experts across Victoria focused on helping strata communities thrive through transparent, proactive management. You’ll receive the personal care of a branch owner who is part of your community, supported by the professional excellence and innovative systems of an industry leader.   

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AFTER HOURS EMERGENCY DETAILS

For building-related emergencies affecting your unit or common property, our emergency make-safe provider, The Scotia Group can assist.  After standard office hours our main switchboard number diverts direct to The Scotia Group.

Please note that The Scotia Group acts on behalf of the Owners Corporation, not individual lot owners. If the issue is private or not an insurance claim, you will be liable for the costs, with a minimum callout fee of $500. By engaging The Scotia Group, you agree to these terms.

All invoices will be sent to the Owners Corporation, and if the matter is later deemed private, reimbursement will be sought from the lot owner. This service is for building emergencies only and The Scotia Group will ask you some qualifying questions prior to attendance.

Frequently Asked Questions (FAQs)

What is included in strata management services? 

Strata management services typically include managing administration, facilitating meetings, overseeing insurance, coordinating common property repairs and maintenance, financial management, including setting budgets, levy administration and record keeping.  Managers also progress the management of complaints, guide legislative compliance and offer advice to help the owners corporations meet the broader needs of their building and community. The exact scope can be tailored to what your owners corporation needs and is reflected in the management agreement.

Fees are tailored to the size and complexity of your property. A residential block will need different support to a mixed-use or commercial development. Fee structures also vary. Some properties opt for an all-inclusive fixed fee, while others choose a lower base fee with additional charges applied only when extra services are required. 

Yes.  It helps the strata manager understand council requirements, local trades, and property conditions.  It also makes site attendance and communication much easier.  

Changing strata managers usually involves reviewing your current agreement, passing a resolution at a meeting and giving the required notice to the current manager. This is then followed by a transition process that transfers records, financial information and key documents to the new manager. We can help you with this transition to ensure minimal disruption for your owners corporation. 

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