Jackie McAllister, Director MBCM Strata Specialists Sunbury leads with a focus on personalised, hands-on service for a diverse portfolio of residential and commercial properties.
With over a decade of experience in customer service and management, Jackie combines empathy, practical problem-solving and local knowledge to deliver responsive and ethical strata management. Being locally based allows her to provide timely solutions and build strong client relationships.
Our locally based office, personal approach and promptness enable clients to drop in, speak with us directly and have issues resolved quickly.
Jackie’s career spans a variety of customer-centric roles, from medical reception duties through to working in real estate agencies. She formally took over MBCM Strata Specialists Sunbury in 2012 purchasing the business from her parents, transferring that legacy knowledge, familial commitment a strong understanding of the local area and community nuances.
Jackie’s diverse experience has equipped her with the ability to manage complex strata portfolios effectively while maintaining a personal, client focused approach to ensure exceptional customer outcomes.
Jackie manages a varied and expansive portfolio, including small residential blocks of three lots through to large estates of over 400 lots. Her commercial portfolio includes factories, offices, shopping strips and shopping centres.
Being locally based enables Jackie and her team to attend site meetings promptly, respond quickly to emergencies and provide practical, hands-on guidance and solutions that support well-run, diverse communities across Sunbury and surrounding suburbs.
We’re a dedicated network of local experts across Victoria focused on helping strata communities thrive through transparent, proactive management. You’ll receive the personal care of a branch owner who is part of your community, supported by the professional excellence and innovative systems of an industry leader.
For building-related emergencies affecting your unit or common property, you can contact our emergency maintenance on 1300 726 842. We are on behalf of the Owners Corporation, not individual lot owners.
Please note that The Scotia Group acts on behalf of the Owners Corporation, not individual lot owners. If the issue is private or not an insurance claim, you will be liable for the costs, with a minimum callout fee of $500.
By engaging The Scotia Group, you agree to these terms. All invoices will be sent to the Owners Corporation, and if the matter is later deemed private, reimbursement will be sought from the lot owner.
This service is for building emergencies only and The Scotia Group will ask you some qualifying questions prior to attendance.
Yes, we can. Many owners corporations move to professional management when administration becomes too complicated and burdensome. This reduces pressure on committee members and helps create more structure around meetings, records, finances and compliance.
Yes. It helps the strata manager understand council requirements, local trades, and property conditions. It also makes site attendance and communication much easier.
A strata manager helps an owners corporation handle the day-to-day administration of the common property. This includes everything from meetings, records, budgets, compliance, insurance and maintenance coordination. They also provide support and advice so the owners corporation can run more smoothly.
Fees are tailored to the size and complexity of your property. A residential block will need different support to a mixed-use or commercial development. Fee structures also vary. Some properties opt for an all-inclusive fixed fee, while others choose a lower base fee with additional charges applied only when extra services are required.
