Param Singh, Director of MBCM Strata Specialists Croydon, brings more than four decades of customer-facing leadership and technology expertise to strata management.
With a strong process-driven approach and deep understanding of the local community, Param delivers a responsive service, clear communication and diligent processes that help owners corporations manage their properties efficiently and confidently.
Clear communication, strong processes and a focus on outcomes ensure our clients receive practical solutions that make their properties easier to manage.
Before joining MBCM Strata Specialists, Param spent over 40 years in the IT industry, including senior leadership roles across the Asia Pacific region.
His work focused on customer engagement, technology solutions and property management software, sparking his interest in the property sector and leading him to pursue a career in strata management.
Based in Croydon, Param manages a predominantly residential portfolio of owners corporations ranging from three to 50 lots.
His strong understanding of the evolving local community, combining trusted relationships with local contractors and service providers, allows Param to deliver responsive, realistic solutions and proactive management for clients across the area.
We’re a dedicated network of local experts across Victoria focused on helping strata communities thrive through transparent, proactive management. You’ll receive the personal care of a branch owner who is part of your community, supported by the professional excellence and innovative systems of an industry leader.
For building-related emergencies affecting your unit or common property, you can contact our emergency maintenance on 1300 726 842.
Please note that The Scotia Group acts on behalf of the Owners Corporation, not individual lot owners. If the issue is private or not an insurance claim, you will be liable for the costs, with a minimum callout fee of $500.
By engaging The Scotia Group, you agree to these terms. All invoices will be sent to the Owners Corporation, and if the matter is later deemed private, reimbursement will be sought from the lot owner.
This service is for building emergencies only and The Scotia Group will ask you some qualifying questions prior to attendance.
Changing strata managers usually involves reviewing your current agreement, passing a resolution at a meeting and giving the required notice to the current manager. This is then followed by a transition process that transfers records, financial information and key documents to the new manager. We can help you with this transition to ensure minimal disruption for your owners corporation.
Look for experience, responsiveness, and local knowledge. Committees value clear communication, transparent processes, and a manager who truly understands their property type and needs.
Strata management services typically include managing administration, facilitating meetings, overseeing insurance, coordinating common property repairs and maintenance, financial management, including setting budgets, levy administration and record keeping. Managers also progress the management of complaints, guide legislative compliance and offer advice to help the owners corporations meet the broader needs of their building and community. The exact scope can be tailored to what your owners corporation needs and is reflected in the management agreement.
If your committee is struggling to keep up with administration, compliance, repairs or owner communication, professional support can make a big difference. This is helpful for both smaller properties and larger owners corporations, especially when volunteers have limited time or there is no committee appointed.
