At MBCM, we believe that effective Strata community management lies in fostering strong, meaningful relationships within the communities we serve. Our approach goes beyond mere transactions; it’s about nurturing connections, sparking discussions, and inspiring active participation to build stronger, more vibrant communities.
Our approach to Strata community management
MBCM is built on delivering local service that isn’t available through larger Strata management companies. Members of our Strata communities benefit from our deep knowledge of their local area and our ability to deliver responsive and reliable Strata management.
Values that guide us
The service we deliver is underpinned by our values. These serve as a foundation for all decision-making and internal processes, ensuring your Strata community is set up to thrive.
- Community: we do all we can to build and maintain strong relationships with residents, owners, and local suppliers.
- Honesty & empathy: we conduct ourselves so clients can put their faith in us and trust in our expertise.
- Innovation & quality: we stay across all industry trends to deliver modern service focused on the customer.
- Professionalism: we take all issues and requests seriously, handling all sensitive information respectfully.
- Integrity: We closely follow industry standards and regulations to ensure quality and peace of mind, workingwith a high level of ethics and principles.
Local Expertise
Our branches are operated within the community by a locally based team. This local expertise allows us to understand the unique needs, opportunities and preferences of each Strata community, ensuring tailored and effective management solutions.
Community Engagement
We actively engage with the community through various channels, including social media, newsletters, and community events. This engagement helps us stay connected with residents and keep them informed about important updates and initiatives.
We also give back as much as possible, proudly donating to local groups, charities, and fundraising events. This includes The Smith Family, Launch Housing, Good Friday Appeal’s ‘Neil’s Cruise for the Kids’, and more. These efforts reflect our commitment to making a tangible difference in the lives of those within our Strata community.
The benefits of a strong Strata community
Our priority lies in nurturing relationships. Doing this creates stronger connections between residents and body corporates, ultimately leading to more positive experiences for all involved. Here are some key advantages:
Enhanced property value
A well-managed Strata community means more regular maintenance and upkeep. This helps properties hold their value over time, not only benefiting individual property owners but also contributing to the overall appeal of the community.
Improved quality of life
Creating liveable and meticulously serviced communal spaces enhances the daily living experience for residents. They don’t need to worry about poorly performing utilities, unkept gardens, or dirty gutters. Instead, they can enjoy a clean, well-maintained environment that fosters a sense of pride and satisfaction among Strata community members.
Stronger social connections
Active participation in Strata community events and initiatives helps residents build stronger social connections. This sense of belonging and camaraderie can lead to a more supportive and cohesive community that brings people closer together.
Increased safety and compliance
Meeting compliance and WH&S standards ensures that the Strata community is a safe place for all residents. Regular updates and responsive management practices contribute to a secure and well-regulated environment.
Our promise to our Strata community
We are committed to helping Strata communities thrive. When you choose to partner with MBCM, we will work to:
- Create liveable and meticulously serviced communal spaces: Our focus is on maintaining high standards of cleanliness and functionality.
- Provide regular maintenance that helps your property hold its value: We ensure that all properties within the Strata community are well-maintained, preserving their value over time.
- Respond to you quickly and provide regular updates: Our responsive management team is always available to address any concerns or issues promptly.
- Meet compliance and safety standards: We adhere to all relevant regulations to ensure the security and well-being of all residents.
Here to help your Strata community thrive
At MBCM, our commitment to Strata community management is unwavering. By prioritising relationships, giving back to the community, and maintaining high standards of service, we strive to create vibrant Strata communities across Australia. MBCM is here to support and enhance your living experience. Together, we can build stronger, more connected communities.
