MBCM Box Hill

Phone number

03 9888 7233

Office address

22 Church Street Hawthorn

Postal address

PO Box 1376, Box Hill 3128

Email address


Louisa Herbert was born to be an Owners Corporation manager. In 2011, she bought into MBCM Strata Specialists Box Hill, the family business, with her parents Bernie and Trish Herbert, who had worked in the industry for 17 years until their retirement in 2014. Louisa also acquired MBCM Strata Specialists Hawthorn.

Louisa has built upon the foundation created by her parents and is now the leading Owners Corporation manager in the area, with a reputation for unmatched customer service and owners’ corporation knowledge.

“Growing up, listening to and learning all about owners’ corporation management from my parents has given me an education in managing Owners Corporations has given me an innate level of knowledge which I have now coupled with years of experience and am applying that for the benefit of all my clients”.

If your Owners Corporation is self-managed, you’re dissatisfied with your current manager, you’re a property developer of strata properties, or even if you just need some advice from Louisa, please submit an enquiry below.

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Louisa Herbert


The industry’s leading Owners Corporation management group



Your property will be managed locally from an MBCM office which is never too far away. We understand the nuances of your suburb and your neighbourhood.
Strata Plans


We specialise in the professional strata management of commercial, residential, industrial, recreational, aged care and mixed used buildings.



With over 35 years’ experience in the industry, we have earned the right to be considered one of the best.

Case studies

Cost Savings
Cost savings

Who we service

• Investors
• Owner Occupiers
• Developers
• Real Estate agents
• Other Alliance partners such as conveyancers, solicitors
• Property Brokers
• Rental agents
• Property consultants
• Builders
• Insurance providers
• Lawyers
• Conveyancers
• Surveyors
• Retirement Villages
• Hotels / Serviced Apartments
• Other Commercial Owners Corporations

Suburbs we service

Box Hill, Box Hill North, Box Hill South, Burwood, Burwood East, Blackburn, Blackburn North, Blackburn South, Mont Albert, Mont Albert North, Surrey Hills.



"Just wanting to express my sincere appreciation for the amazing service that I have received while dealing with Louisa at MBCM Box Hill. Prompt response, an extremely thorough knowledge of the Owners Corporation Act, and always willing to provide service above and beyond my expectations. As a former O/C manager and current a property manager of a large portfolio her service and expertise is truly appreciated. I would not hesitate recommending Louisa and the team at MBCM Box Hill should you be seeking truly exceptional service."
Paul, Senior Property Manager
"MBCM Box Hill has been looking after our property since year 2001. We are very satisfied with the level of professionalism and service provided by you. All requests are always promptly answered and followed up. You continuously provide us with good and solid advice about which direction we should go, thus saving us unnecessary expense and heartache. We are looking forward to continue our relationship with you."
Box Hill Client

Enquire now

Contact us

Call us

03 9888 7233

After hours emergency

0418 362 023

Email us


Our addresses

Office address

22 Church Street Hawthorn

Postal address

PO Box 1376, Box Hill 3128

After hours emergency details

If you have a building related emergency to your unit or common property you can contact our emergency make safe provider Scotia Group and engage them directly. Please note Scotia Group does not act on behalf of private owners for make-safes and urgent situations, only on behalf of the Owners Corporation. Please note if the damage is related to your unit only, or is not an insurance claim, you will be liable for the costs of Scotia Group attending, the minimum callout fee is $440.00. By contacting Scotia Group and engaging them you are agreeing to these terms and conditions. All invoices will be passed to the OC and any matters that are later deemed private the manager would need to seek reimbursement directly from the lot owner. You can contact Scotia Group on 0418 362 023, please state that you are an owner and we are your Owners Corporation Manager, you will also need your property details on hand including your OC number. This is for building emergencies only, for anything relating to contents please contact your contents insurer.

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