After an extensive corporate career with blue chip ASX companies such as NAB, ANZ, BHP and Telstra, as well as a family background in operating retail businesses, Alok decided to direct his considerable skill and expertise towards helping owners manage their owners’ corporations - taking over the management of MBCM Strata Specialists Black Rock in February 2018 and MBCM Strata Specialists Mentone in October 2018.
With his high calibre background and unique blend of experiences, Alok brings a level of professionalism and customer service not often associated with Owners Corporation management. He is passionate about the vibrant Bayside area and is dedicated to continuing to maintain industry-leading best practice as he continues to serve the Bayside community.
“My commitment is to deliver exceptional customer experiences, preserve my clients' investments through reliable and accessible services, and help my clients achieve their goals”.
If your Owners Corporation is self-managed, you’re not completely satisfied with your current manager, you’re a strata property developer, or you just need some advice from Alok, please submit an enquiry below.
• Owner Occupiers
• Real Estate agents
• Other Alliance partners such as conveyancers, solicitors
• Property Brokers
• Rental agents
• Property consultants
• Insurance providers
• Retirement Villages
• Hotels / Serviced Apartments
• Other Commercial Owners Corporations
Beaumaris, Black Rock, Cromer
"Thank you very much to Alok for the detailed and accurate financial statement. Oh, so accurate, it is the first time we received such detailed and accurate statements!! We are much obliged."
Alf & Femke, Beaumaris
“I just wanted to thank you for all your assistance since taking over our self-managed Owners Corporation approximately 18 months ago. As you are aware, before MBCM Strata Specialists Black Rock began managing our property in Black Rock, we had personality clashes between units, conflicting ideas and priorities regarding capital works for the property and inefficient AGM’s that resulted in no clear outcomes”.
Warren, Black Rock
“In your short time on board, you were able to mitigate and manage the conflicts between two of the unit owners through your calm and diplomatic approach (which was no mean feat). Following this, the initial AGM was held and run efficiently and professionally - with all topics covered off and discussed including insurance, confirmation of processes, budget projections and model rules. This laid the foundations for healthy discussions amongst units owners regarding our biggest pain point which was capital works. No works had been completed in the 7 years I had been at the property as unit owners couldn’t agree on budgets, design or a starting point. The AGM was used as a forum to commence discussions and the end result was a phased action plan being put in place which was a huge step as it meant that everyone was on the same page for the first time”.
Cathie, Black Rock
“I have utilised the Strata Specialist Services of MBCM Black Rock over several years and our strata group has benefitted enormously. The MBCM Owners Corporation Management Group and specifically Alok Agarwal, have provided professionalism, expertise and first class service. I have no hesitation in recommending Alok’s services to any strata group”.
Ernie, Black Rock
Out of Hours Emergency Details
If you have a building related emergency to your unit or common property you can contact our emergency make safe provider Scotia Group and engage them directly. Please note Scotia Group does not act on behalf of private owners for make-safes and urgent situations, only on behalf of the Owners Corporation. Please note if the damage is related to your unit only, or is not an insurance claim, you will be liable for the costs of Scotia Group attending, the minimum callout fee is $440.00. By contacting Scotia Group and engaging them you are agreeing to these terms and conditions. All invoices will be passed to the OC and any matters that are later deemed private the manager would need to seek reimbursement directly from the lot owner.
You can contact Scotia Group on 1300 726 842, please state that you are an owner and we are your Owners Corporation Manager, you will also need your property details on hand including your OC number. This is for building emergencies only, for anything relating to contents please contact your contents insurer.