Strata Claims: How the right support helps behind the scenes
How your strata manager, insurance broker and claims team help guide the process Discovering damage to your strata property is stressful. Whether it’s water coming through the ceiling, damage to flooring or walls, or part of your property that can’t be used safely, it can quickly raise a lot of questions. What needs to happen […]
Getting Strata Insurance Right with Cover, Clarity and Confidence
For strata owners, the right insurance structure can provide confidence, clarity and peace of mind. When each layer of cover is properly applied, it becomes much easier to see how the different protections work together to support the property, the lot, the way the property is used…and ultimately the owner. Rather than thinking about insurance […]
Disbursements Explained: What They Are & Why They Matter for Your Strata Community
Disbursements: What they cover and why they matter to your strata community Helping strata communities thrive involves more than just managing meetings and minutes; it also means keeping the practical, everyday aspects running smoothly. This guide explains what disbursements are and why they are a necessary part of managing your Owners Corporation. Disbursements are not […]
Strata Volunteering & Insurance: What Owners Need to Know
Volunteering at your strata property and insurance: What you need to know Being part of a strata community often means pitching in to help things run smoothly. While volunteering your time may feel like a tangible way to support and contribute to your strata community, it’s important to understand how this could affect both your […]
Letters of Demand
If anyone believes one of your Owners Corporations (OC) are responsible for personal injury or property damage, and they decide to seek compensation, they will most likely receive a Letter of Demand (LOD). Take it from us, no matter how far-fetched the claim seems, whether the OC believes it happened or not, never ignore it! […]
Understanding Fire Resistance Levels and Rectifying ESM Defects
We are all too aware of the devastating impact that fires can have on our homes and communities. The need to ensure our homes are as safe as possible, understanding fire resistance levels (FRL) and rectifying essential safety measures (ESM) defects is crucial. In this blog, we’ll delve into the importance of FRL and the […]
Your Guide to Strata Insurance
Navigating strata property insurance can be complex for property owners and managers. Whether you’re new to strata living or seeking to better understand your coverage, this guide explains the essential aspects of strata insurance coverage and addresses common questions about protecting your investment. What is strata insurance? Strata insurance is a specialised form of […]
Change to the CHU Strata Policy Excess
The property insurance sector has endured consecutive years of unprecedent events that have affected overall profitability. The challenges that presented themselves with COVID including labour shortages and increasing costs of materials have been exacerbated by unprecedented weather related catastrophe events all over the globe. Closer to home, the east coast of Australia has seen it’s third […]
Where’s that water coming from?
It is very common in any Owners Corporation or Body Corporate, for an Owners Corporation Manager to receive a call complaining about water leaking from one apartment into the apartment below. And while we are more than happy to facilitate correspondence between parties involved, it’s not something the owners’ corporation or your manager should be […]
Strata & Flood Insurance
Of the many covers available in the strata insurance marketplace, flood insurance is one I find myself answering queries about almost every day, particularly after a day of heavy rain. With wild weather sweeping across the country in recent times (and the likelihood of future weather events occurring}, it’s vitally important that strata managers and […]