Louisa Herbert was born to be an Owners Corporation manager. In 2011, she bought into MBCM Strata Specialists Box Hill, the family business, with her parents Bernie and Trish Herbert, who had worked in the industry for 17 years until their retirement in 2014. Louisa also acquired MBCM Strata Specialists Hawthorn.
Louisa has built upon the foundation created by her parents and is now the leading Owners Corporation manager in the area, with a reputation for unmatched customer service and owners’ corporation knowledge.
“Growing up, listening to and learning all about owners’ corporation management from my parents has given me an education in managing Owners Corporations has given me an innate level of knowledge which I have now coupled with years of experience and am applying that for the benefit of all my clients”.
If your Owners Corporation is self-managed, you’re dissatisfied with your current manager, you’re a property developer of strata properties, or even if you just need some advice from Louisa, please submit an enquiry below.
• Owner Occupiers
• Real Estate agents
• Other Alliance partners such as conveyancers, solicitors
• Property Brokers
• Rental agents
• Property consultants
• Insurance providers
• Retirement Villages
• Hotels / Serviced Apartments
• Other Commercial Owners Corporations
Box Hill, Box Hill North, Box Hill South, Burwood, Burwood East, Blackburn, Blackburn North, Blackburn South, Mont Albert, Mont Albert North, Surrey Hills.
"Just wanting to express my sincere appreciation for the amazing service that I have received while dealing with Louisa at MBCM Box Hill. Prompt response, an extremely thorough knowledge of the Owners Corporation Act, and always willing to provide service above and beyond my expectations. As a former O/C manager and current a property manager of a large portfolio her service and expertise is truly appreciated. I would not hesitate recommending Louisa and the team at MBCM Box Hill should you be seeking truly exceptional service."
Paul, Senior Property Manager
"MBCM Box Hill has been looking after our property since year 2001. We are very satisfied with the level of professionalism and service provided by you. All requests are always promptly answered and followed up. You continuously provide us with good and solid advice about which direction we should go, thus saving us unnecessary expense and heartache. We are looking forward to continue our relationship with you."
Out of Hours Emergency Details
Owners are advised that in the event of an after hours emergency situation (particularly a plumbing, electrical or glass breakage) that they may call the maintenance company, TBS. TBS provides an after hours emergency service and can be contacted direct on 0418 362 023. (Please note, this number is an after hours emergency number and should only be used between the hours of 5.00pm and 9.00am). TBS is experienced in handling all types of Owners Corporation emergencies and will respond accordingly. For emergencies during normal office hours, please contact our office. Please note, Owners will be required to accept responsibility for charge(s) if the emergency is a unit owner responsibility and not that of the Owners Corporation.