After an extensive corporate career with blue chip ASX companies such as NAB, ANZ, BHP and Telstra, as well as a family background in operating retail businesses, Alok decided to direct his considerable skill and expertise towards helping owners manage their owners’ corporations - taking over the management of MBCM Strata Specialists Black Rock in February 2018 and MBCM Strata Specialists Mentone in October 2018.
With his high calibre background and unique blend of experiences, Alok brings a level of professionalism and customer service not often associated with Owners Corporation management. He is passionate about the vibrant Bayside area and is dedicated to continuing to maintain industry-leading best practice as he continues to serve the Bayside community.
“My commitment is to deliver exceptional customer experiences, preserve my clients' investments through reliable and accessible services, and help my clients achieve their goals”.
If your Owners Corporation is self-managed, you’re not completely satisfied with your current manager, you’re a strata property developer, or you just need some advice from Alok, please submit an enquiry below.
• Owner Occupiers
• Real Estate agents
• Other Alliance partners such as conveyancers, solicitors
• Property Brokers
• Rental agents
• Property consultants
• Insurance providers
• Retirement Villages
• Hotels / Serviced Apartments
• Other Commercial Owners Corporations
Beaumaris, Black Rock, Cromer
"Thank you very much to Alok for the detailed and accurate financial statement. Oh, so accurate, it is the first time we received such detailed and accurate statements!! We are much obliged."
Alf & Femke, Beaumaris
“I just wanted to thank you for all your assistance since taking over our self-managed Owners Corporation approximately 18 months ago. As you are aware, before MBCM Strata Specialists Black Rock began managing our property in Black Rock, we had personality clashes between units, conflicting ideas and priorities regarding capital works for the property and inefficient AGM’s that resulted in no clear outcomes”.
Warren, Black Rock
“In your short time on board, you were able to mitigate and manage the conflicts between two of the unit owners through your calm and diplomatic approach (which was no mean feat). Following this, the initial AGM was held and run efficiently and professionally - with all topics covered off and discussed including insurance, confirmation of processes, budget projections and model rules. This laid the foundations for healthy discussions amongst units owners regarding our biggest pain point which was capital works. No works had been completed in the 7 years I had been at the property as unit owners couldn’t agree on budgets, design or a starting point. The AGM was used as a forum to commence discussions and the end result was a phased action plan being put in place which was a huge step as it meant that everyone was on the same page for the first time”.
Cathie, Black Rock
“I have utilised the Strata Specialist Services of MBCM Black Rock over several years and our strata group has benefitted enormously. The MBCM Owners Corporation Management Group and specifically Alok Agarwal, have provided professionalism, expertise and first class service. I have no hesitation in recommending Alok’s services to any strata group”.
Ernie, Black Rock
Out of Hours Emergency Details
Owners are advised that in the event of an after hours emergency situation (particularly a plumbing, electrical or glass breakage) that they may call the maintenance company, Scotia Property Maintenance. Scotia provides an after hours emergency service and can be contacted direct on 1300 726 842. (Please note, this number is an after hours emergency number and should only be used between the hours of 5.00pm and 9.00am). Scotia is experienced in handling all types of Owners Corporation emergencies and will respond accordingly. Please note, Owners will be required to accept responsibility for charge(s) if the emergency is a unit owner responsibility and not that of the Owners Corporation.